Taming the Wild - Implementing Governance for User Developed Application
Share this Session:
  Gary Dugan   Gary Dugan
Director Information Governance


Tuesday, April 19, 2016
01:15 PM - 02:00 PM

Level:  Business/Strategic

This presentation provides solutions to implement governance for User Developed Applications (UDAs) across a large enterprise.

USAA was founded in 1922 when 25 Army officers got together in San Antonio, Texas. They couldn’t find insurance companies to insure their automobiles because military lifestyles were considered too risky. So they pooled their money and formed an association to insure one another when no one else would. Today, USAA remains an organization that places the best interests of our members first. To protect our members and the financial strength of the organization, USAA has adopted a strong governance framework that is transforming the way professionals control the proliferation and management of User-Develop Applications (UDAs). This session discusses solutions to the challenges of governing UDAs across a large enterprise including:

  • Defining the scope of UDA governance
  • Reviewing implementation milestones that measure success
  • Monitoring adherence to governance standards
  • Building awareness of the benefits of UDA Governance

Gary Dugan is a Director of Information Governance who leads the Enterprise UDA Governance team at USAA. He has more than 20 years of diverse experience in the financial services, manufacturing, retail, and sports industries. Gary also worked in Operational Risk Management (ORM) where he helped develop an ORM framework, implemented risk and control self assessment processes, and helped stand up ORM teams across the organization. Prior to working at USAA, Gary was responsible for managing the corporate accounting department and all financial functions for a regional tire warehouse and retail company. He also has several years of accounting experience in manufacturing and in professional sports. Gary also performed marketing and event management for the San Antonio Spurs, the University of Texas at San Antonio, and the Valero Alamo Bowl. Gary holds a degree in accounting from Southwestern University in Georgetown, Texas.

Close Window